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General terms and conditions Verlag Traugott Bautz GmbH, Ellernstr. 1, D-99734

Nordhausen (GTC)

The following terms of delivery and payment apply to all orders, unless otherwise agreed in writing. They also apply to orders from third parties that are transferred to the book trade for delivery.

I. Orders

1.

Orders are carried out as quickly as possible (usually on the next working day) and the goods are sent by post. We are not obliged to meet specific deadlines. Cancellations and reorders can only be taken into account if they are received before the original order is processed.

2.

It is not possible to send order confirmations, but you will receive one

Confirmation when you order in our shop.

3.

If the ordered titles have not yet appeared or are temporarily unavailable, this will be noted on the invoice. We deliver reservations within six months of the date of the order without further notice.

II.

Currency - retention of title

1.

The delivered goods remain the property of the publisher. The buyer is entitled to sell the object of purchase in the ordinary course of business, as long as he is not in default of payment of the purchase price. As a precaution, the buyer hereby assigns the claims resulting from the resale to the seller in full. The seller hereby revocably authorizes the buyer to collect this claim. The revocation can only be exercised if the security of the purchase price claim is at risk.

III. shipping

1.

For commercial customers, all shipping costs from the publisher are borne by the recipient, including a second delivery for which the publisher is not responsible. Private customers receive their

Deliveries are free of charge, with the exception of antiquarian books, for which the publisher € 2.00 per delivery within Germany (book shipment); € 5.00 (parcel) is charged and for international orders € 4.10 shipping per shipment.

2.

All shipments are for the account and risk of the recipient. The publisher will not provide any compensation for lost or damaged items. The recipient must assert any claims against Swiss Post in good time.

3.

The content of a shipment is deemed to be in accordance with the invoice and the order and free of defects for which the publisher is responsible, if the recipient does not give written notification of the discrepancy or notification of defects within 8 days of receipt of the shipment. In the event of complaints, the date and number of the invoice must be stated. Complaints cannot be processed without the return of the invoice or delivery note attached to each shipment.

IV. Returns

1.

Returns and exchanges of permanently purchased goods are only possible if this has been expressly approved in writing by the publisher. In the case of return inquiries, the reference data must always be given. On the basis of this information, a return authorization will be sent in the given case. Unauthorized returns can be re-delivered to the customer freight collect.

2.

A prerequisite for taking back is that the publishing works arrive at us in a brand new, salable condition.

3.

All returns are at the expense and risk of the sender until they are received by us.

V. Payments

1.

In principle, payments can only be booked if the invoice number is given.

2.

For business initiation, delivery of goods, assessment of the advance performance risk, ordering of goods and services, business information (probability of default) may be obtained from the customer.

This information fulfills the notification requirement according to the Federal Data Protection Act.

VI. Returns / credits

1.

If returns from deliveries are accepted, 10% of the net price for costs incurred will be deducted from the credit.

2.

Books with internal defects (stapled, printed, mold sheets, etc.) can only be exchanged. A repayment cannot be made.

3.

Titles that are not resellable when the publisher arrives cannot be credited. There will be no return.

VII. Contradiction

1.

Consumer revocation instruction

Consumers have a statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for a purpose that can neither be attributed to their commercial nor their independent professional activity (§ 13 BGB).

2. Right of withdrawal

Private customers have the right to withdraw within fourteen days without giving a reason

To withdraw from the contract. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

There is no right of withdrawal for deliveries of chargeable product files by

Download or if online articles have already been accessed that are part of a subscription (e.g. BBKL database).

3.

The revocation must be sent to:

Publishing house Traugott Bautz GmbH, Ellernstr. 1, D-99734 Nordhausen

Tel .: 03631/466710, Fax: 03631/466711, e-mail: bautz@bautz.de

You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the notification that you are exercising the

Submit the right of withdrawal before the withdrawal period has expired.

VIII. Consequences of withdrawal

1.

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

2.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

3.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Final provisions

1.

The law of the Federal Republic of Germany applies to the exclusion of the UN sales law.

2. If the customer is a consumer, the place of jurisdiction is his place of residence. If the customer is a registered trader, the place of jurisdiction is Nordhausen.

3.

Should a regulation of the General Terms and Conditions be or become ineffective, the effectiveness of the remaining regulations remains unaffected. Instead of the ineffective regulation, the statutory regulation that comes closest to the ineffective regulation in terms of its meaning and purpose applies.

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